布隆迪高级国家信息技术运营（ITO）技术员
ONE ACRE FUND
关于 One Acre Fund
Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from diverse backgrounds and professions. With operations across six core countries in Africa, we make farmers more prosperous by providing quality farm supplies on credit, delivered within walking distance of farmers’ homes, and agricultural training to improve harvests. On average, the farmers we serve harvest 50 percent more food after working with One Acre Fund.
To learn more about our work, take a look at our Why Work Here blog for more information.
关于职位
We are looking for a well-rounded IT person with 1+ years of experience in end-user support specifically laptop hardware, software, and networks troubleshooting. You will work with over 200 devices across our 4 offices. You will report to the Growth Countries ITO Lead. You will be based in Muramvya and travel to regional offices to provide support to the wider team.
职责：
终端设备生命周期管理 - 笔记本电脑，平板电脑。
你将确保：
- 新的终端设备（笔记本电脑和平板电脑）符合我们定义的预检标准。
- 终端设备（笔记本电脑和平板电脑）在其生命周期内正常工作且符合用途。
- 终端设备（笔记本电脑和平板电脑）的定期维护、更换和处置已完成。
- 终端设备（笔记本电脑和平板电脑）健康状态的定期检查和更新已执行。
技术支持。
你将：
- 在定义的服务水平协议（SLAs）内解决终端设备（笔记本电脑和平板电脑）和软件故障的二级工单。
- 为网络设备提供一级网络支持，包括接入点和路由器的配置。
- 定期进行操作系统维护、软件更新和硬件支持，保障 One...
布隆迪 : 穆拉恩维亚
2024-05-24
